Home > Ax Technical > Performance counter missing/cannot be removed error for Dynamics Ax 2009

Performance counter missing/cannot be removed error for Dynamics Ax 2009

Recently when we were trying to upgrade one of our systems to the latest roll up we were facing a error that was preventing us from installing the new application.

The error was something like “Performance counters cannot be removed” and sometimes “Performance counter missing”.  After some investigation we found that the conflict was with the .Net framework. We found a defunct Visual studio installation inside, so after uninstalling it along with the .Net framework we were able to continue with our install process. Simply removing the .Net framework even didn’t help us.

So if you are getting performance counter related error during your installation process make it a point to check your .Net framework and VS installations.

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